Shipping Policy

Orders & Shipping

Once your order is placed, we’ll notify you via email with a confirmation of receipt. You’ll receive another email once your order has been dispatched and accepted for delivery.

For Cash on Delivery (COD) orders, an order confirmation email will be sent to you. Your order request will only be accepted once you’ve confirmed your order through email or mobile. Additional INR 99 is charged on all COD orders.

Dispatch & Packaging

• Orders may be dispatched in multiple shipments depending on the availability of the product(s).

• Each product is carefully inspected and securely packaged before being handed over to our trusted delivery partners to ensure it reaches you in perfect condition.

• Orders are dispatched within 0-7 days.

Once an order has been placed, the shipping address cannot be changed. If you have entered an incorrect address, please email supr@supr.co.in within 24 hours of placing your order. While we will make reasonable efforts to update the address before dispatch, we cannot guarantee that the change will be possible. If the address cannot be updated and the order is shipped to the originally provided address, SUPR will not be responsible for any resulting delivery issues, and no refund, replacement, or compensation will be provided on this basis. Customers are responsible for ensuring that the shipping address entered at checkout is accurate and complete.

Shipping Charges

• Free Shipping on all orders.

Delivery & Coverage

Our delivery partners will work to bring your package to you as quickly as possible. If they’re unable to reach your provided address or deliver at the selected time, they will get in touch with you to resolve the issue promptly.

Currently, SUPR only ships within India.